PayPal Error: Things don't appear to be working at the moment

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PayPal Error: Things don't appear to be working at the moment

mac2025

I'm receiving the following error from PayPal when submitting a payment from MachForms.

"PayPal Error: Things don't appear to be working at the moment"

It appears PayPal has updated some process in March 2017 and not sure if this may have caused the issue. Anyone else have this issue using MachForm PayPal processing?

Thanks, Dan

KnobbyK

I have the same problem, even if several months later. I've Isolated it to a specific issue.

I have two quantity fields, and a matching price for each quantity. I'm using PayPal Standard as the payment method. Each quantity field defaults to zero, and the user puts in the quantity they want for each.

If there is a quantity (not zero) in BOTH quantity fields, it extends properly and brings up the PayPal screen correctly, and once logged in, it's for the correct amount.

If EITHER quantity is zero, then this message appears. Problem has to be something to do with doing the extension and how the number is passed to PayPal. I would have thought zero is a valid number?

Any thoughts?

I have opened a ticket with MachForm, but no response yet. If I get one, I'll pass it along...

Conrad K.

KnobbyK

Solution. And from one of my developers too.

Use the Logic tab for the form. Select the price field. Show the field if the quantity field is greater than 0. Do that for each. Problem solved. Only displayed fields get put through to PayPal.

mmcFarland17

Thanks for posting this, KnobbyK. This saved me!