SMTP server differences?

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ruggieroav

Hi,

Is there a particular reason why Machform would work fine with a specific SMTP server, ie: GMail, but fail with another? In something that may be somewhat related, the options for SMTP includes specifying the outbound port, but also has TLS and SSL group as one option; so for example, you CANNOT use SSL/TLS over 587, yet you cannot use ONLY TLS over 465.

AMurray

I suppose that depends on the mail server provider - they may well be configured differently.

In your hosting account you can usually set up email accounts - can you set up a test one, and try that as your Machform email? See if Machform sends to & from that successfully? Perhaps your hosting provider will block third-party SMTP's such as hotmail, Gmail, yahoo and so on.

ruggieroav

I actually tried that before posting; that is, creating an e-mail account on the server where Machform is installed, thereby getting rid of any outside server issues. Sadly, this has the side-effect of my mail not always being delivered to the recipient, due to often-dirty IP addresses on shared hosts; so it's not an ideal solution. To be clear, my setup has TWO such apps which utilize SMTP for outbound mail, on the same host; one is INVOICE PLANE, and the other is MACHFORM; only the latter has begun to fail as of late with the same third party e-mail provider, using their SMTP creds. Gmail is the only one that now works consistently with Machform; ex: no errors when sending as well as consistent delivery performance.

I was using an older version - 7 actually - when I discovered the failure, but this issue persists in version 12.

Does anyone have any clues as to my other part of my question re: why Machform GROUPS TLS/SSL whereas they can be separated ie: TLS on 587 and SSL on 465?