File Upload fails on mobile, works on desktop

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File Upload fails on mobile, works on desktop

electrohead

I created a form that requires the user to attach files. When I test the form and upload of files using a desktop computer, all works fine. However, when I test the very same form on an Android (Pixel) phone, using Chrome, the file upload is not working. Sometimes I get an error message (Error! Unable to upload), and sometimes nothing happens. The submit button is grayed out. Why is that?

yuniar

The default maximum file upload size on most server is about 2MB, this is usually the case. If your phone is uploading image larger than 2MB, it will fail.

To fix this, increase the PHP maximum file upload size by editing the PHP configuration file (php.ini) on your server. If you aren't sure, please contact your website hosting tech support.

Veronica

I am having this issue as well. I increased the upload size to 100mb, also the memory limits and everything else to comical sizes and still get the issue only on mobile devices. Any advice, what else it could be?