Save and Continue Email not sending

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Save and Continue Email not sending

sykomac

I have a multipage form and the Save and Continue option.

When users click on it and enter their email address, sometimes the email gets sent, sometimes not.

I've tried using my Yahoo email, iCloud email, and work email. The only one that usually gets through is the work email. It never gets sent to Yahoo or iCloud (or even Gmail).

Using MachForm 11. I've tried it with and without using the SMTP server to send email (email is hosted with rackspace, not our host provider). If I set the SMTP server, it never goes through no matter what. If I turn off the SMTP Server, it gets through to some email addresses.

I'm guessing its a server issue? Or is there something I'm missing MachForm?

Thanks,

sykomac

@yuniar
I was using MachForm 10, it wasn't working there so I upgraded to MachForm 11. It is still not working.

Whenever I use the SMTP Server to send email, nothing happens - no mail is sent, no error message, it just hangs. The form doesn't even return to my website with any error or confirmation or anything.

Thanks,
Paul

sykomac

It looks like this was an issue in the past but I didn't see any resolution for it.

Looks like it is still an issue ? ?

Thank you,
Paul

sykomac

I solved this issue for me - I was using the wrong port. I had it set to 465, but apparently needed to use 587.

Now it works.