I've forgotten my password and I can't reset it.

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I've forgotten my password and I can't reset it.

alkatracer

Hello everybody
I can't edit my form across the https://forms.digipen.edu/ website, because I've forgotten my password. I don't see a phone number, an email address, a reset button, nothing. This is a joke.
Could anybody help me please how can I reset my password ?
Thank you in advance.
Best Regards:
Tomi

p-wog

If you can get into your database, at least you can verify what email address your login should be. It's in the ##_users table. I'm not sure what the prefix would be on your database tables, hence the "##", but it should be easy to find. I know the password is encrypted. You could try to change the password by editing that line of the table if you have access to phpMyAdmin. The only issue there, is knowing which encryption method is used (the "Function" drop down on the edit entry screen). I believe WP uses MD5, but there are others listed in that drop down. It might take some trial and error. You may figure it out before they respond here. Good Luck!

AMurray

Curious, my Machform login shows a "Forgot Password" link....(https://forms.murraywebs.biz/ as an example) so don't know why yours does not.

My guess is that the forgot password is a feature introduced in newer versions than your own. Try updating to the latest (V10). You don't need to be in Machform to upgrade. That's the only thing I can think of.

Appnitro (if you submit a support ticket to them) could possibly reset it for you). You need to log in to your Appnitro customer area to submit support requests. Note their support hours are just their standard operating hours, 9 to 5 M-F - their time zone GMT +7:00 give or take one hour for daylight saving.

buclong

My guess is that you might have LDAP authentication enabled. If that is the case, the "lost password" link and the "reset password" option in settings will be disabled. I'm working through this issue right now myself and just figured that out. You can temporarily disable LDAP in settings and reset your (or the users) password you need to reset via settings. You can also comment out the PHP that hides this functionality in the "my_account.php" file, but beware that this could cause a lot of problems if you reset a password for a user that is being authenticated with LDAP, which is why they hide it if you have LDAP enabled. At least that is my assumption. No solution as of yet. Just now getting into it.

imanuk

I found myself in the same situation here's what I did:

Requested the password reset but received no email so:

I found the script in reset_password.php
In there I found the way the reset password link is constructed:
https://websiteaddress.co.uk/machform/reset.php?q=
(you will need to use your web address/directory)
After the = you will need to construct the following then convert to base 64:
user_id=<user_id showin in the myphp database ##_users table>&reset_hash=<reset_hash created by requesting email reset link and copied from myphpadmin>
example:
user_id=1&reset_hash=9645706c97cf4f691ce28571dd5f2610
Copy that to here: https://www.base64encode.org/
it will give you a string: dXNlcl9pZD0xJnJlc2V0X2hhc2g9OTY0NTcwNmM5N2NmNGY2OTFjZTI4NTcxZGQ1ZjI2MTA
add this after your q= example:
https://websiteaddress.co.uk/machform/reset.php?q=dXNlcl9pZD0xJnJlc2V0X2hhc2g9OTY0NTcwNmM5N2NmNGY2OTFjZTI4NTcxZGQ1ZjI2MTA
paste that into your browser and its just like you clicked on the reset link from an email and you can change your password... Hurrah! Hope that helps.