Form will not send email notifications

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Form will not send email notifications

rpeets

My form will no longer send out notifications via email. Even if I pull up the entries and email from there it doesn't work. This form has been working for over a year and all of a sudden it quit working.

Thanks in advance for any help you can provide!

AMurray

What mail sending method are you using. SMTP or PHPmail/Send Mail? Are your your email details correct?
Are there any specific errors that come up?

It may not be Machform, but an issue with your email provider.

Suggest you log a support ticket so Appntiro can look into it (need to go through your billing / member area to log tickets).

rpeets

It was using the PHPmail (whatever the default is) and working flawlessly up until a few days ago. Other forms seem to work fine. It is just one form which has not changed in over a year.

I tried to get SMTP to work but that fails miserably even though I am positive I have the right credentials.

carol

I am having the same issue. The email notifications feature was working for three years. Suddenly, it has stopped. Please advise.

I thank you in advance.

AMurray

It could be a hosting issue, I would check with your web host first

Otherwise, you need to log a ticket with Appnitro through your customer area (the forum is not for official support of (potentially) complicated issues.

What version of Machform are you using? (not one from four years ago I hope).

Are you using the PHPMail or SMTP?