Hi, All. Can anyone shed some light as to why we can't allow the user to upload ".docx" files? We have had Machform installed for years. We recently updated from 4.1 to 4.8. Our customers have informed us they can't upload .docx file formats. I have confirmed that as well. We had the form set to "Only Allow" .doc and .docx file formats. (doc,docx) But now the .docx files are not uploading.
We have ruled out firewall issues, we have called the server company they say there are no server restrictions. Any insight would be helpful.
Thank you for your time.